Contact information

Contact Us

Do you have a question about a product, your order, or your delivery? The SofiaSteam team is here to help.

Customer Service

Email: client.sofiasteam@gmail.com

When contacting us about an order, please include your full name and order number so we can assist you more quickly.

Customer Service Hours

Our customer service team responds to inquiries Monday through Friday, from 9:00 a.m. to 5:00 p.m., excluding holidays.

SofiaSteam currently provides customer service by email only.